What is Multi-Factor Authentication?

Multi-Factor Authentication is a new security feature that works 24/7 to protect your Home Banking account, even when you’re not online. It helps guard against fraudulent logon attempts like “Phishing” (malicious requests for your personal information) and identity theft.

How does it work?

When you enroll, the system will randomly assign you a secret image, which you can change after you log on to your account. You’ll also select a phrase that will appear under the image on our Home Banking site. 

The combination of the image and phrase is only known to you and the system. When you see your personalized image and phrase, you can be assured that you are logging on to our actual Home Banking site.

The security system also checks the computer you’re using to access your Home Banking account. If the system doesn’t recognize your computer during a future logon attempt, it will take additional steps to verify your identity.

At Cowlitz Credit Union, we’re committed to providing you with the most up-to-date technology available to ensure the security of your account information.  With Multi-Factor Authentication, you can rest assured that your personal information is safer than ever before.